Activate MFA for Your District Admin Account

Enable multi-factor authentication for your account in your user profile settings.

In this article


Recovery codes

Activating MFA

To improve security for your admin account, you can set up Multi-factor authentication (MFA). MFA provides you with a more secure login process. It grants additional security if anyone other than you attempts to log in to your School Passport profile using your account. 

Secure MFA based on combining two factors:

  • First factor: something you know (such as your email address and password combination).
  • Second factor: something you have (such as a recovery code).

In School Passport, you can set up MFA only in combination with your credentials (email and password) as first factor and recovery codes as second factor.


  • District Admin permissions are required. To activate MFA for non-admin users, you should customize the Passport Login feature.

    Recovery codes

    You will receive ten recovery codes on the end of the MFA customizing which you can store in a safe place. Recovery codes enable you to access your School Passport profile if any other authentication method is not available. For example, if you lost access to your mobile device, then you can use one of your recovery codes to log in to your account if it has MFA  enabled. 

    mfa_recovery codes_district admin

    Note Each recovery code can be used only once.

    If you use all your recovery codes, then you can regenerate a new list of codes.

    Activating MFA

    To turn on MFA for your personal use:

    1. Log in to School Passport. 
    2. Go to the Connect.
    3. On the top right, click your profile settings  > My Profile.

    4. Go to the Security Settings.
    5. Select the Multi-factor authentication checkbox.
    6. Enter your phone number and click Save.  You will receive a verification code on the provided phone number.
    7. Enter the verification code into the verification window, and then click Verify.
      mfa_verify phone number_district admin
    8. Download, print, or copy codes, and click Close.
    Once activated, you will have to go through a 2-step login process each time. To deactivate this option, clear Multi-factor authentication checkbox.